“Ritika has done KT with L0 onshore team thereby ensuring that the repetitive tasks are given the First Time Resolution by L0 and prevent such tasks in reaching L2 queue thereby allowing the offshore team to focus on more priority and root cause issues. She has organized competency development sessions for ASEs community which is a good practice to share knowledge and build communication skills.” 

Nasir Rayadurg, Project Manager, Accenture

​
“Ritika has helped meet the Novo nordisk SLAs by turning over the incidents and Problems within SLA period. In a specific instance of a very challenging Incident/Problem, she spent several days in troubleshooting the incident, liased with Oracle support over phone and email for long hours, she travelled to Novo office to overcome infrastructure limitations in managing the incident, this resulted in ensuring that Accenture standards of quality were met and client appreciated the sincere effort put in resolving client's long pending issue.”

Nasir Rayadurg, Project Manager, Accenture

 

“Ritika has been a quick learner. She joined as a developer but now is a core strength to the Nextel Technical Architecture team.”

Anurodh Agarwal, Project Manager, Accenture

 

“Ritika has proactively been driving various people engagement activities bringing in the effective team bonding.”  

Gajendra Mallik, Delivery Unit Lead, Accenture

 

“Ritika has showed confidence, competence and maturity on a continuous basis.”  

Manoj Kumar De, Team Lead, Accenture

 

“Ritika has worked as a VAJRA (Volunteers associated with jobs related to Associate Software Engineers) and organized Campus to Corporate transition events for new recruits. Ritika has always been pro active and balanced in work, no matter the load and complexity of task. She has been taking up challenges of organizing VAJRA outings and connects with ASE's along with the assigned project tasks. She has good communication skills and nice behavior.

 

Her creativity is unbelievable as I have seen her providing new ideas during event plan discussions. She owns the task and represents accountability of the task until it is successfully done. She is a good team player which helps her in completing her task with constructive conflicts if any.”

Anchal Sahu, VAJRA supervisor, Accenture